Privacy policy

Personal data we collect and process

We process the following categories of personal data:

• Basic information: full name
• Contact information: phone number, email address

In this case, the personal data is collected directly from you. When we collect personal data, we collect personal data from the following sources: Contact form

How we use the personal data

Delivery of service/conclusion of agreement
We use your personal data to fulfill our agreements with you, i.e. when you have ordered a service from us. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill an agreement with you.

Administration of customer relationships
We use your personal data to manage our customer relationship with you. This may, for example, be customer service, complaint handling and error correction regarding your customer relationship. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill an agreement with you.

Customized communication
We customize our communication to your customer relationship and we use personal data for this purpose. The legal basis for processing personal data for this purpose is our legitimate interest.

System monitoring, error correction etc.
We monitor our systems for errors and problems. Some of these processes involve the storage and processing of personal data. The legal basis for processing personal data for this purpose is our legitimate interest.

Security, detection of fraud and criminal acts
We process personal data in our efforts to protect our users and ourselves against fraudulent activity, misuse and criminal acts. The legal basis for processing personal data for this purpose is our legitimate interest.

Comply with legal obligations
In some cases, we are required to process personal data in order to comply with other legal obligations. An example of this is information related to sales, which we are obliged to account for and store in accordance with the Bookkeeping Act. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a legal obligation that is incumbent on us.

Your rights

If you wish to exercise any of your rights, please contact us at ginmikel@hotmail.com

Right of access to your own data
You can request a copy of all information we process about you. Please contact us at the email address above to exercise your right of access.

Right to rectification of personal data
You have the right to ask us to correct or supplement information that is incorrect or misleading.

The right to erasure of personal data
You have the right to have your personal data deleted without undue delay. You can therefore ask us to delete information about yourself at any time. However, please note that information that we are required to retain due to other legal obligations (such as the Bookkeeping Act) will not be deleted.

Restriction of processing of personal data
In some situations, you can also ask us to restrict the processing of information about you. You do this by managing consents or reservations in our solutions.

Object to a processing of personal data
If we process information about you on the basis of our tasks or on the basis of a balance of interests, you have the right to object to our processing of information about you. You do this by managing consents or reservations in our solutions.

Data portability
You have the right to receive your personal data in a structured, commonly used and machine-readable format. Please contact us at the email address above to obtain your personal data.

You can complain about our processing of personal data
We hope you will let us know if you think we are not complying with the rules in the Personal Data Act. In that case, please let us know first through the contact or channel you have already established with us. You can also complain about our processing of personal data. You do this to the Norwegian Data Protection Authority.

Last modified: 4. desember 2024